Outage in ShipHawk

AWS US-East 2a outage

Resolved Major

July 28, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

ShipHawk Dashboard

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 07/28/2022 06:27PM

ShipHawk services are now back online. We will continue to monitor as services are restored.

To follow updates from Amazon, please see: https://health.aws.amazon.com/health/status

Customer impact: Customers are not able to use ShipHawk services.

Start Time: 9:57am Pacific Time
End Time: 11:25am Pacific Time

INVESTIGATING over 3 years ago - at 07/28/2022 06:06PM

It appears that Amazon hosting (AWS) in US-East 2a is experiencing an outage. Our DevOps team is actively working to restore ShipHawk by switching to an AWS facility that is not impacted by this outage. We expect to restore services soon.

To follow updates from Amazon, please see: https://health.aws.amazon.com/health/status

Customer impact: Customers are not able to use ShipHawk services.

Start Time: 9:57am Pacific Time

INVESTIGATING over 3 years ago - at 07/28/2022 05:11PM

We are currently investigating this issue.

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