Outage in ShipHawk
Investigating slow proposed shipment generation.
Resolved Minor
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Outage Details
Components affected
ShipHawk APILatest Updates ( sorted recent to last )
A fix is in place and being rolled out. Processing times will improve over the next 10-15 minutes.
Customer impact: Some customers have reported a delay when syncing orders from their ERP.
The issue has been identified and we are working to resolve it. We estimate this issue will be solved within the next hour.
Customer impact: Some customers have reported a short delay when syncing orders from their ERP.
Our monitoring system has identified some slowness when generating proposed shipments. Some customers may see a minor delay in the time it takes for a proposed shipment to generate when an order syncs to ShipHawk from their ERP.
We are actively investigating this issue.
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