Outage in ShipHawk

Service disruption on instance

Resolved Minor
April 17, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

Need to monitor ShipHawk outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipHawk, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing a service disruption on sh-default environment. Our DevOps team is working to identify the root cause and implement a solution. Further details will be provided shortly. Customer Impact: Some customers are reporting that they are unable to open the WebPortal.
Components affected
ShipHawk Dashboard ShipHawk API
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/17/2024 11:25PM

This incident has been resolved.

MONITORING 8 months ago - at 04/17/2024 08:38PM

The system is back to normal after restarting ElasticSearch data nodes which spiked in CPU usage. We're monitoring the situation and are investigating the root cause.

INVESTIGATING 8 months ago - at 04/17/2024 08:26PM

We are currently experiencing a service disruption on sh-default environment. Our DevOps team is working to identify the root cause and implement a solution. Further details will be provided shortly.

Customer Impact: Some customers are reporting that they are unable to open the WebPortal.

Latest ShipHawk outages

UPS Web Services outage - 5 months ago
FedEx Web Services outage - 6 months ago
FedEx Web Services outage - 7 months ago
UPS Web Services outage - 7 months ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime