Outage in ShipHawk

Service disruption on instance

Resolved Minor
April 17, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing a service disruption on sh-default environment. Our DevOps team is working to identify the root cause and implement a solution. Further details will be provided shortly. Customer Impact: Some customers are reporting that they are unable to open the WebPortal.
Components affected
ShipHawk Dashboard ShipHawk API

Need to monitor ShipHawk outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/17/2024 11:25PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/17/2024 08:38PM

The system is back to normal after restarting ElasticSearch data nodes which spiked in CPU usage. We're monitoring the situation and are investigating the root cause.

INVESTIGATING over 1 year ago - at 04/17/2024 08:26PM

We are currently experiencing a service disruption on sh-default environment. Our DevOps team is working to identify the root cause and implement a solution. Further details will be provided shortly.

Customer Impact: Some customers are reporting that they are unable to open the WebPortal.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook