Outage in ShipHawk

Rating API slowness

Resolved Minor
March 11, 2025 - Started about 2 months ago - Lasted about 11 hours
Official incident page

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Outage Details

Some customers are experiencing slowness with the rating API. Our team is actively investigating the issue. We will provide updates as we learn more.
Components affected
ShipHawk API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2025 10:34PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/11/2025 12:00PM

The issue causing slowness in the rating API has been identified and resolved.

INVESTIGATING about 2 months ago - at 03/11/2025 11:52AM

Some customers are experiencing slowness with the rating API. Our team is actively investigating the issue. We will provide updates as we learn more.

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