Outage in ShipHawk

Major AWS service outage

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has led to intermittent reliability for many parcel and LTL carriers regarding rating and label generation. We are working with AWS to resolve these issues as soon as possible. https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 11:28PM

The AWS issue affecting carriers has been resolved.

MONITORING about 2 months ago - at 10/20/2025 08:56PM

Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has intermittently affected some carriers regarding rating and label generation. Everything is working currently and we are working with AWS to ensure system responsiveness.
https://health.aws.amazon.com/health/status

INVESTIGATING about 2 months ago - at 10/20/2025 08:37PM

Amazon Web Services had a major outage today that effected a large number software services across the internet, including ShipHawk. While ShipHawk's software did not go down, the outage has led to intermittent reliability for many parcel and LTL carriers regarding rating and label generation. We are working with AWS to resolve these issues as soon as possible.
https://health.aws.amazon.com/health/status

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