Outage in ShipHawk

FedEx Web Services degraded performance

Resolved Minor

February 23, 2026 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

FedEx Web Services experienced degraded performance for 26.7 hours, causing issues with shipment booking functionality through the FedEx API. Customers reported difficulties booking shipments during this period. The issue was acknowledged and resolved by FedEx.

We are seeing a degraded performance with FedEx web services, some customers reported issues with booking shipments. FedEx has acknowledged an issue on their end. We are actively monitoring the situation and will provide updates as soon as more information becomes available or the issue is resolved.

Components affected

ShipHawk FedEx API

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/24/2026 10:52PM

Resolved by FedEx.

IDENTIFIED 2 months ago - at 02/23/2026 08:12PM

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