Outage in Shippit
Degraded SMS Delivery
Resolved Minor
February 24, 2026 - Started 19 days ago
- Lasted 44 minutes
Incident Report
We are observing an elevated SMS failure rate (~50%) for messages sent by our platform since approximately 11:00 AM. This may impact customer communications relying on SMS notifications.
We are actively investigating & have engaged our service provider's team for further insights and confirmation of any upstream issues.
We continue to monitor message delivery metrics closely.
Next Update:
We will provide a further update as soon as more information becomes available from our investigation or our service provider.
We are actively investigating & have engaged our service provider's team for further insights and confirmation of any upstream issues.
We continue to monitor message delivery metrics closely.
Next Update:
We will provide a further update as soon as more information becomes available from our investigation or our service provider.
Components affected
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Latest Updates ( sorted recent to last )
19 days ago - at 02/25/2026 12:22AM
We are observing an elevated SMS failure rate (~50%) for messages sent by our platform since approximately 11:00 AM. This may impact customer communications relying on SMS notifications.
We are actively investigating & have engaged our service provider's team for further insights and confirmation of any upstream issues.
We continue to monitor message delivery metrics closely.
Next Update:
We will provide a further update as soon as more information becomes available from our investigation or our service provider.
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