Outage in Shippo

Elevated error rate on USPS Tracking

Resolved Major
August 12, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected an elevated error rate from USPS Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
Components affected
Shippo USPS
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/12/2024 08:45PM

This incident has been resolved.

MONITORING 9 months ago - at 08/12/2024 07:52PM

Carrier is having an ongoing Critical Incident with their upstream system and we are monitoring the error rate

INVESTIGATING 9 months ago - at 08/12/2024 07:05PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 08/12/2024 07:05PM

We have detected an elevated error rate from USPS Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

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