Outage in Shippo

Major Outage on our Tracking API

Resolved Major

March 17, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a major outage on our tracking API. Our team is actively working to resolve the issue as quickly as possible.

Components affected

Shippo REST API Shippo Web Dashboard

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/18/2025 12:03AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/17/2025 11:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/17/2025 10:36PM

We are currently experiencing a major outage on our tracking API. Our team is actively working to resolve the issue as quickly as possible.

Latest Shippo outages

Elevated error rate on royal_mail_sf Tracking - about 24 hours ago

Elevated error rate on royal_mail_sf Tracking - 2 days ago

Elevated error rate on royal_mail_sf Tracking - 3 days ago

Elevated error rate on Royal Mail (Storefeeder) Tracking - 4 days ago

Elevated error rate on Royal Mail (Storefeeder) Tracking - 8 days ago

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