Outage in Shippo

Increased Error Rates Across All Carrier Services

Resolved Minor
November 11, 2025 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

We saw increased error rates across all services starting around 10:15pm UTC. We're actively working to resolve the issue and are starting to see the error rates recover. We'll continue to monitor and share further updates shortly
Components affected
Shippo REST API

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 11/12/2025 02:58AM

This incident has been resolved.

MONITORING 16 days ago - at 11/12/2025 01:49AM

This incident has been resolved. All systems are now operating normally, and we're continuing to monitor.

INVESTIGATING 16 days ago - at 11/12/2025 01:31AM

We saw increased error rates across all services starting around 10:15pm UTC. We're actively working to resolve the issue and are starting to see the error rates recover. We'll continue to monitor and share further updates shortly

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