Outage in Shippo

Degraded Service Performance

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of degraded performance affecting the Shippo service.

Components affected

Shippo REST API Shippo Web Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/18/2025 02:16PM

This incident has been resolved.

MONITORING 3 months ago - at 11/18/2025 01:53PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 11/18/2025 01:18PM

API and App services have been fully restored. We are continuing to address and repair several non-critical functionalities and will provide updates as they are resolved.

IDENTIFIED 3 months ago - at 11/18/2025 12:16PM

We are actively monitoring the situation and working with Cloudflare to restore full system availability.

INVESTIGATING 3 months ago - at 11/18/2025 12:13PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/18/2025 11:56AM

We are experiencing intermittent availability issues across our API and App due to an intermittent outage from Cloudflare. We are closely monitoring the situation and will provide updates as soon as we have more information.

INVESTIGATING 3 months ago - at 11/18/2025 11:54AM

We are investigating reports of degraded performance affecting the Shippo service.

Latest Shippo outages

Elevated error rate on Deutsche Post Tracking and Transaction - 3 days ago

Elevated error rate on USPS Tracking - 6 days ago

Degraded Rate Retrieval for Multiple Carriers - 8 days ago

Elevated error rate on Deutsche Post Tracking - 9 days ago

Elevated error rate on FedEx Tracking API - 11 days ago

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