Outage in Shippo
Degraded Performance for Rating and Label Generation APIs
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced degraded performance in their rating and label generation APIs, causing customers to encounter delays or failures when retrieving shipping rates, purchasing shipments, or creating labels across all carriers. The issue was later identified as specifically affecting USPS rate and label generation services. The incident lasted 2.2 hours and was resolved after the engineering team implemented a fix and monitored the system for stability.
We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers.
Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.
Components affected
Shippo REST APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/11/2026 08:38AM
This incident has been resolved.
MONITORING
5 days ago - at 06/11/2026 08:22AM
A fix has been implemented, and we are currently monitoring the system to ensure services continue to operate normally.
IDENTIFIED
5 days ago - at 06/11/2026 07:21AM
We have identified the issue and confirmed that it is affecting only the USPS rate and label generation. Our team is actively implementing a fix and will keep you informed of any further developments.
INVESTIGATING
5 days ago - at 06/11/2026 06:29AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 06/11/2026 06:28AM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 06/11/2026 06:27AM
We are currently investigating an issue causing degraded API performance across our rating and label generation APIs. Customers may experience delays or failures when retrieving rates, purchasing shipments, or creating labels across all carriers.
Our engineering team is actively working to resolve the issue and restore normal service. We will provide further updates as they become available.
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