Shippo's Orders page experienced intermittent degraded performance for approximately 1.1 hours, causing some customers to see empty or incomplete order listings in the web dashboard. The issue was limited to the Shippo Web Dashboard and did not affect other components. The incident was resolved within the same timeframe with no further action required from users.
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This incident has been resolved.
We are currently investigating an issue causing intermittent degradation of the Orders page in the Shippo web application. Some customers may experience empty or incomplete order listings while using the Orders page.
Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.
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