Outage in Shippo
Elevated error rate on FedEx Transaction & shipment service
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced a 2.3-hour minor incident where FedEx BYOA (Bring Your Own Account) users faced elevated error rates on label generation due to multiple issues with FedEx's REST API. Shippo worked directly with FedEx to identify the root cause and implemented a fix. The incident was fully resolved after a monitoring period confirmed stability.
We are currently experiencing an elevated error rate affecting label generation for FedEx BYOA account. Our team is actively investigating the issue ,We will share further updates as soon as they are available.
Components affected
Shippo FedExTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/26/2026 07:02PM
This incident has been resolved.
MONITORING
22 days ago - at 06/26/2026 06:57PM
We are continuing to monitor for any further issues.
MONITORING
22 days ago - at 06/26/2026 06:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 06/26/2026 05:17PM
FedEx confirmed they are having multiple issue on their rest API service , we are closely working with carrier for resolution
INVESTIGATING
22 days ago - at 06/26/2026 04:48PM
We are currently experiencing an elevated error rate affecting label generation for FedEx BYOA account. Our team is actively investigating the issue ,We will share further updates as soon as they are available.
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