Outage in Shippo
Australia Post – Delayed Tracking Event Updates
Resolved MinorIncident Report
Summary AI Generated
Australia Post experienced inconsistencies with their public integration that caused delayed tracking event updates within Shippo for approximately 96 hours. The issue was identified on July 6th, with a third-party vendor working to stabilize the integration and implement improvements. The incident was fully resolved on July 10th.
Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates.
Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.
Components affected
Shippo Australia PostTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/10/2026 05:16PM
This incident has been resolved.
IDENTIFIED
10 days ago - at 07/08/2026 06:51PM
Thank you for your patience as Our third-party vendor diligently works on this matter. Our third-party vendor made significant improvements to the Australia Post system. To ensure these enhancements are effective and maintain stability.
INVESTIGATING
12 days ago - at 07/06/2026 04:51PM
Our third-party vendor has informed us that Australia Post is currently experiencing inconsistencies with their public integration, resulting in delays to tracking event updates.
Australia Post is actively working to improve the stability of the integration and restore normal service. We are monitoring the situation closely and will provide updates as more information becomes available.
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