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Outage in Shippo

EVRi Label generation outage

Resolved Major
August 17, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Shippo experienced a major outage lasting approximately 1.1 hours in which elevated error rates on EVRi's Transaction API prevented label generation. The issue was identified and escalated to the carrier while Shippo actively monitored the situation. The incident was fully resolved within the same day.

We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 08/17/2026 05:29PM

This incident has been resolved.

INVESTIGATING 10 days ago - at 08/17/2026 04:27PM

We are experiencing elevated error rate on EVRi's Transaction API and it is affecting Label generation. We have reached out to the carrier and are actively monitoring the status of these issues. We will provide further updates soon.

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