Outage in Shippo
Web App – Labels not visible in shipments tab
Resolved MajorIncident Report
Summary AI Generated
**Shippo – Labels Not Visible in Shipments Tab** A major incident lasting approximately 7 hours prevented some users from viewing their labels in the Shipments tab of the Shippo Web Dashboard. The issue was investigated by Shippo's team and fully resolved with no further details on root cause provided publicly.
We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.
Components affected
Shippo Web DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/18/2026 03:55AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 09/17/2026 08:53PM
We’re seeing an issue where some users may be unable to see their labels in the Shipments tab of the Web App. Our team is actively investigating and working toward a resolution. We’ll provide another update as soon as we have more information.
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