Outage in ShippyPro
Missing tracking updates
Resolved Minor
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Outage Details
We have registered problems with the correct tracking status updates for various carriers.
We are currently investigating the issue and will provide updates as soon as possible.
Components affected
ShippyPro TrackingLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 05/09/2024 12:27PM
No further issues have been detected during the monitoring stage, the tracking updates are getting correctly returned.
The incident has been solved.
MONITORING
about 1 year ago - at 05/09/2024 09:44AM
We have released a fix and the tracking updates have started to get registered correctly (it might take some time for all tracking updates to become visible in the platform).
We are continuing to monitor the situation.
INVESTIGATING
about 1 year ago - at 05/09/2024 08:50AM
We have registered problems with the correct tracking status updates for various carriers.
We are currently investigating the issue and will provide updates as soon as possible.
Latest ShippyPro outages
BRT: label creation temporarily unavailable - about 20 hours ago
UPSv2: label creation temporarily unavailable - 1 day ago
BRT: label creation temporarily unavailable - 1 day ago
UPSv2: label creation temporarily unavailable - 1 day ago
Failure to return TNT Italy rates - 1 day ago
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