Outage in ShippyPro

Missing tracking updates

Resolved Minor
May 09, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We have registered problems with the correct tracking status updates for various carriers. We are currently investigating the issue and will provide updates as soon as possible.
Components affected
ShippyPro Tracking
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/09/2024 12:27PM

No further issues have been detected during the monitoring stage, the tracking updates are getting correctly returned.
The incident has been solved.

MONITORING about 1 year ago - at 05/09/2024 09:44AM

We have released a fix and the tracking updates have started to get registered correctly (it might take some time for all tracking updates to become visible in the platform).
We are continuing to monitor the situation.

INVESTIGATING about 1 year ago - at 05/09/2024 08:50AM

We have registered problems with the correct tracking status updates for various carriers.
We are currently investigating the issue and will provide updates as soon as possible.

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