Outage in ShippyPro

GLS is not working as expected

Resolved Major
May 20, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

GLS is currently out of service for API shipments. The label creation is returning the error "Da rielaborare: Server exception.: Internal system error [8eb0d967-55b0-45d3-970f-2a2844f9684d]. Please try again later." We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro GLS
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/20/2024 01:16PM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

INVESTIGATING 8 months ago - at 05/20/2024 10:07AM

GLS is currently out of service for API shipments.
The label creation is returning the error "Da rielaborare: Server exception.: Internal system error [8eb0d967-55b0-45d3-970f-2a2844f9684d]. Please try again later."
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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