Outage in ShippyPro

PonyExpress is not working as expected

Resolved Major
July 15, 2024 - Started 6 months ago - Lasted 2 months
Official incident page

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Outage Details

PonyExpress is partially out of service. The label creation may be returning the error "An error occurred while processing your shipment. Please try again later.". or "Failed Sending HTTP SOAP request" We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro PonyExpress
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/16/2024 07:47AM

The carrier confirmed a fix for the issue reported has been implemented.

INVESTIGATING 6 months ago - at 07/15/2024 08:27AM

PonyExpress is partially out of service.
The label creation may be returning the error "An error occurred while processing your shipment. Please try again later.". or "Failed Sending HTTP SOAP request"

We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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