Outage in ShippyPro

PostNL labels generated without address

Resolved Minor
July 18, 2024 - Started 6 months ago - Lasted 38 minutes
Official incident page

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Outage Details

PostNL labels are being generated without receiver address - We have identified the root cause of the issue and we will provide you with new updates as soon as possible.
Components affected
ShippyPro PostNL
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/18/2024 07:47AM

We deployed a fix that resolved the issue. We advise you to re-elaborate the PostNL orders that have been created between 10 am of July the 17th and 09:40 of July the 18th 2024. We apologise for any inconvenience caused.

IDENTIFIED 6 months ago - at 07/18/2024 07:29AM

PostNL labels are being generated without receiver address - We have identified the root cause of the issue and we will provide you with new updates as soon as possible.

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