Outage in ShippyPro

DelNext is not working as expected

Resolved Major
August 06, 2024 - Started 7 months ago - Lasted 6 days
Official incident page

Need to monitor ShippyPro outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShippyPro, and never miss an outage again.
Start Free Trial

Outage Details

DelNext is currently out of service. The label creation is returning the error "cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://www.delnext.com/create_orders_api.php". We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro Delnext
Latest Updates ( sorted recent to last )
IDENTIFIED 6 months ago - at 08/12/2024 07:16AM

DelNext is currently out of service.
The label creation is returning the error "cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://www.delnext.com/create_orders_api.php".
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

MONITORING 7 months ago - at 08/07/2024 11:14AM

The carrier deployed a solution to fix the error.
The error seems to be solved, just elaborate the orders in error to receive the labels.
We will keep on monitoring the situation

INVESTIGATING 7 months ago - at 08/06/2024 07:37AM

DelNext is currently out of service.
The label creation is returning the error "cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://www.delnext.com/create_orders_api.php".
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook