Outage in ShippyPro

Kronos is not working as expected

Resolved Major
August 20, 2024 - Started 5 months ago - Lasted 15 days
Official incident page

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Outage Details

Kronos is currently out of service. The label creation is returning the error "cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received". We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro Kronos
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/04/2024 12:10PM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

INVESTIGATING 5 months ago - at 08/20/2024 12:35PM

Kronos is currently out of service.
The label creation is returning the error "cURL error 28: Operation timed out after 20001 milliseconds with 0 bytes received".
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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