Outage in ShippyPro

Poste Italiane and SDA are not working as expected

Resolved Major
September 04, 2024 - Started 5 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Orders for Poste Italiane and SDA are intermittently returning error "Errore nel recupero del numero di ldv per la vendita" - We have already reached out to the carrier to investigate.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/05/2024 06:55AM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

MONITORING 5 months ago - at 09/04/2024 02:21PM

The carrier deployed a solution to fix the error.
The error seems to be solved, just elaborate the orders in error to receive the labels.
We will keep on monitoring the situation

INVESTIGATING 5 months ago - at 09/04/2024 01:17PM

Orders for Poste Italiane and SDA are intermittently returning error "Errore nel recupero del numero di ldv per la vendita" - We have already reached out to the carrier to investigate.

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