Outage in ShippyPro

DPDNL is not working as expected

Resolved Major
September 30, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

DPDNL is currently out of service. The label creation is returning the error " SOAP Fault: (faultcode: HTTP, faultstring: Error Fetching http headers)". We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Components affected
ShippyPro DPDNL
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/30/2024 10:41AM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

MONITORING 4 months ago - at 09/30/2024 09:23AM

The carrier confirms they deployed a fix that resolves the issue, labels should now be generated correctly - We will keep the situation monitored.

INVESTIGATING 4 months ago - at 09/30/2024 08:44AM

DPDNL is currently out of service.
The label creation is returning the error " SOAP Fault: (faultcode: HTTP, faultstring: Error Fetching http headers)".
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

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