Outage in ShippyPro
TNTExpress: label creation temporarily unavailable
Resolved Minor
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Outage Details
Components affected
ShippyPro TNTExpressLatest Updates ( sorted recent to last )
The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.
The issue is still under investigation. Reprocessing the orders with errors can successfully generate the labels.
TNTExpress is currently experiencing some errors in generating labels for orders from HK.
The label creation returns the error "Error generating labels". Attempting to process the order again may result in a successful label creation.
We contacted the carrier to get more information, and we will give you new updates as soon as possible.
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