Outage in ShippyPro

Aliexpress issue trying to the refresh token

Resolved Major
January 17, 2025 - Started 3 months ago - Lasted 26 days
Official incident page

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Outage Details

There is a problem with the AliExpress Token Refresh process on their side. We have contacted the marketplace for more information and will provide you with new updates as soon as possible.
Components affected
ShippyPro AliExpress
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2025 01:50PM

The marketplace is now operational again.
You have to simply update your Aliexpress token to able to import your orders again.

INVESTIGATING 3 months ago - at 01/17/2025 09:04AM

There is a problem with the AliExpress Token Refresh process on their side. We have contacted the marketplace for more information and will provide you with new updates as soon as possible.

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