Outage in ShippyPro

Speedex Return labels unavailable

Resolved Major
January 24, 2025 - Started 30 days ago - Lasted 7 days
Official incident page

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Outage Details

The carrier confirmed an issue on their side and they are working to release a fix. Meanwhile, labels for Returns created with Speedex won't be available and will return the error: "Something went wrong with the 700038143843 number in position 1 inside voucherIDs parameter. Pdf file not created.Partialy failed. Created pdf files: 0. Not created pdf files: 1"
Components affected
ShippyPro Speedex
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 01/31/2025 06:57AM

This incident has been resolved.

IDENTIFIED 30 days ago - at 01/24/2025 09:00AM

The carrier confirmed an issue on their side and they are working to release a fix.
Meanwhile, labels for Returns created with Speedex won't be available and will return the error:
"Something went wrong with the 700038143843 number in position 1 inside voucherIDs parameter. Pdf file not created.Partialy failed. Created pdf files: 0. Not created pdf files: 1"

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