Outage in ShippyPro

Action Required – Update BCP Credentials for DHL Parcel DE / Packet Integration

Resolved Major
April 11, 2025 - Started about 1 month ago - Lasted about 1 month
Official incident page

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Outage Details

Please update your BCP credentials for Tracking username and Tracking Password in the DHL Parcel DE / Packet connections. You should have received an email from the carrier with all the information for the new credentials. Failure to update may result in tracking issues.
Components affected
ShippyPro DHLParcel
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 04/11/2025 02:27PM

Please update your BCP credentials for Tracking username and Tracking Password in the DHL Parcel DE / Packet connections.
You should have received an email from the carrier with all the information for the new credentials.
Failure to update may result in tracking issues.

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