Outage in ShippyPro

Error 500 while trying to edit a Order

Resolved Minor

November 24, 2025 - Started about 18 hours ago - Lasted 38 minutes
Official incident page

Incident Report

We identified the issue preventing users from editing orders. We are deploying a fix to solve this anomaly.

Components affected

ShippyPro Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 18 hours ago - at 11/24/2025 09:07AM

The fix deployed resolved the issue.
You can now edit orders and ship them.

IDENTIFIED about 18 hours ago - at 11/24/2025 08:35AM

We identified the issue preventing users from editing orders.
We are deploying a fix to solve this anomaly.

Latest ShippyPro outages

BRT label creation temporarily unavailable for some shipments - about 11 hours ago

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