Outage in ShippyPro

Error 404 while searching for an Order in the global search engine

Minor

January 20, 2026 - Started about 15 hours ago
Official incident page

Incident Report

We have identified an issue that prevents customers from searching for some orders using the Global Search engine. We are working to release a fix for this anomaly.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 15 hours ago - at 01/20/2026 08:13AM

We have identified an issue that prevents customers from searching for some orders using the Global Search engine.
We are working to release a fix for this anomaly.

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