Outage in ShippyPro

BRT label creation may be temporarily unavailable

Resolved Minor

February 09, 2026 - Started about 9 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Shipments with BRT can return this error: "Da rielaborare: Unexpected response type. Expected string or ResponseInterface, NULL given". We contacted the carrier to receive more information

Components affected

ShippyPro BRT

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Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 02/09/2026 04:45PM

The carrier deployed a fix to solve the issue on their end.

IDENTIFIED about 9 hours ago - at 02/09/2026 01:07PM

Shipments with BRT can return this error: "Da rielaborare: Unexpected response type. Expected string or ResponseInterface, NULL given".
We contacted the carrier to receive more information

Latest ShippyPro outages

BRT: label creation temporarily unavailable - 2 days ago

Chronopost: label creation temporarily unavailable - 4 days ago

Platform slowdown issue - 5 days ago

MRW: label creation temporarily unavailable - 5 days ago

Sending: label creation temporarily unavailable - 6 days ago

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