Outage in ShipStation

Scan to Print Issue

Resolved Minor
June 05, 2024 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

ShipStation is aware of the technical issues impacting some merchant's ability to use the Scan to Print fucntion. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
Components affected
ShipStation Order Managment API
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/05/2024 01:57PM

This incident has been resolved.

MONITORING 7 months ago - at 06/05/2024 12:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 06/05/2024 12:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 06/05/2024 11:24AM

ShipStation is aware of the technical issues impacting some merchant's ability to use the Scan to Print fucntion. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

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