Outage in ShipStation

Scan to Print Issue

Resolved Minor
June 05, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

ShipStation is aware of the technical issues impacting some merchant's ability to use the Scan to Print fucntion. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
Components affected
ShipStation Order Managment API

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/05/2024 01:57PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/05/2024 12:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/05/2024 12:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 06/05/2024 11:24AM

ShipStation is aware of the technical issues impacting some merchant's ability to use the Scan to Print fucntion. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

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