Outage in ShipStation

Carrier Issues

Resolved Minor
August 05, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

ShipStation is aware of the technical issues impacting UPS carriers. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
Components affected
ShipStation UPS ShipStation
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/08/2024 01:27PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 08/05/2024 08:03PM

UPS has confirmed they are experiencing a technical outage on their end. They have not given an ETA on a resolution.

INVESTIGATING 4 months ago - at 08/05/2024 08:02PM

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INVESTIGATING 4 months ago - at 08/05/2024 08:02PM

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INVESTIGATING 4 months ago - at 08/05/2024 05:05PM

Our teams are still partnering with UPS to further investigate the issues that are preventing our merchants from processing UPS labels.

Thank you for your continued patience.

IDENTIFIED 4 months ago - at 08/05/2024 04:14PM

The issue is still being identified by UPS. They have not given an ETA on a resolution.

INVESTIGATING 4 months ago - at 08/05/2024 03:51PM

Our teams are still partnering with UPS to further investigate the issues that are preventing our merchants from processing UPS labels.

Thank you for your continued patience.

INVESTIGATING 4 months ago - at 08/05/2024 01:43PM

ShipStation is aware of the technical issues impacting UPS carriers. We are actively monitoring the status of these issues and will provide updates as they become available.

Thank you for your patience!

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