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Outage in ShipStation

International Shipment Requirements

Resolved Major
August 25, 2025 - Started 9 months ago - Lasted 3 months
Official incident page

Incident Report

To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments. Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.
Components affected
ShipStation

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Latest Updates ( sorted recent to last )
MONITORING 9 months ago - at 08/25/2025 09:48PM

To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.

Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.

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