Outage in ShipStation

Marketplace Issues - Shopify

Resolved Minor
August 29, 2025 - Started 3 months ago - Lasted 7 days
Official incident page

Incident Report

ShipStation is aware that there is an issue affecting some Shopify store order imports. This is affecting a small portion of our users, and we’re diligently working to ensure all store connections are restored as soon as possible. Thank you for your patience!
Components affected
ShipStation Shopify ShipStation

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/05/2025 09:47PM

This incident has been resolved.

MONITORING 3 months ago - at 08/29/2025 05:02PM

ShipStation is aware that there is an issue affecting some Shopify store order imports. This is affecting a small portion of our users, and we’re diligently working to ensure all store connections are restored as soon as possible. Thank you for your patience!

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