Outage in ShipStation

Canada Post: International Shipments to the US

Resolved Minor
September 05, 2025 - Started 26 days ago - Lasted 21 days
Official incident page

Need to monitor ShipStation outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipStation, and never miss an outage again.
Start Free Trial

Outage Details

Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled with Zonos. We are currently working with Canada Post to support this. In the meantime, please consider alternative carriers to continue shipping to the US.
Components affected
ShipStation Canada Post
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/26/2025 01:14PM

Thank you for your patience while our integrators worked to resolve your issues.


Thank you for your patience and understanding.

MONITORING 16 days ago - at 09/15/2025 02:08PM

Effective September 15 at 12:01 am local time, the CUPW will ban the delivery of unaddressed direct mail (Neighbourhood Mail). Addressed items (Personalized Mail, Postal Code Targeting Mail and Transactional Mail) and parcels will not be affected. Learn more.

MONITORING 26 days ago - at 09/05/2025 07:09PM

Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled with Zonos. We are currently working with Canada Post to support this. In the meantime, please consider alternative carriers to continue shipping to the US.

Latest ShipStation outages

MFA Login Error - 8 days ago
Marketplace Issues - Shopify - about 1 month ago
Purolator Scheduled Outage - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4484 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook