Outage in ShipStation
Canada Post: International Shipments to the US
Resolved MinorIncident Report
Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled with Zonos. We are currently working with Canada Post to support this. In the meantime, please consider alternative carriers to continue shipping to the US.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 09/26/2025 01:14PM
Thank you for your patience while our integrators worked to resolve your issues.
Thank you for your patience and understanding.
MONITORING
about 1 month ago - at 09/15/2025 02:08PM
Effective September 15 at 12:01 am local time, the CUPW will ban the delivery of unaddressed direct mail (Neighbourhood Mail). Addressed items (Personalized Mail, Postal Code Targeting Mail and Transactional Mail) and parcels will not be affected. Learn more.
MONITORING
about 2 months ago - at 09/05/2025 07:09PM
Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled with Zonos. We are currently working with Canada Post to support this. In the meantime, please consider alternative carriers to continue shipping to the US.
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