Outage in ShipStation

MFA Login Error

Resolved Major
September 23, 2025 - Started 29 days ago - Lasted 3 days
Official incident page

Incident Report

ShipStation is currently seeing issues in which some users are unable to log in to their account. We are currently investigating this.
Components affected
ShipStation

Need to monitor ShipStation outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 09/26/2025 07:48PM

This incident has been resolved.

INVESTIGATING 27 days ago - at 09/25/2025 08:31PM

ShipStation Engineers are continuing to work on a permanent fix for login issues impacting our platform. We appreciate your patience and will update as soon we have more information.

INVESTIGATING 29 days ago - at 09/23/2025 03:03PM

ShipStation is currently seeing issues in which some users are unable to log in to their account. We are currently investigating this.

Latest ShipStation outages

ShipStation System Error - 12 days ago
ShipStation - 16 days ago
ShipStation - Login Issue - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook