ShipStation Service Disruption

ShipStation is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
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We are continuing to monitor for any further issues.

We are now seeing significant improvements and stabilization across the ShipStation platform as the external cloud provider (AWS) resolves its issue.

We will continue to actively monitor all systems to ensure full and stable recovery.

Thank you for your patience!

We are currently experiencing issues causing connectivity errors and delays across the Shiptation platform, which may impact shipment processing, tracking updates, login attempts and other parts of the platform.

This issue is related to a wider, external outage at a major cloud infrastructure provider.

Our engineering teams are engaged and are working to identify the most direct path to recovery while closely monitoring the provider's updates.

We apologize for the inconvenience and appreciate your patience.