Outage in ShipStation
UPS Updates for US & CA Shipments
Resolved MinorIncident Report
Summary AI Generated
ShipStation experienced a minor service incident affecting UPS shipments for US and Canada due to dimensional weight calculation changes that took effect on January 11, 2026, where package dimensions began being rounded up to the nearest whole centimeter or inch. The UPS integration component was impacted for approximately 55 days. The incident was resolved on March 5, 2026.
Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/05/2026 05:07PM
This incident has been resolved.
MONITORING
5 months ago - at 01/09/2026 09:53PM
Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.
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