Outage in ShipStation
Sendle AU, CA, & US - Shipments Halted
Resolved MinorIncident Report
Summary AI Generated
Sendle halted all shipments across Australia, Canada, and the US as of January 11th, with all pickups scheduled for January 12th or later being cancelled. The service disruption affected ShipStation users who relied on Sendle as their shipping carrier, requiring them to switch to alternative carriers and update their automation rules. The incident was resolved on March 5th after parcels already in transit were delivered by delivery partners, though no new Sendle shipments were processed during the outage period.
Sendle has announced that all shipments have been halted as of January 11th, and any pickups pending on January 12th or later will be cancelled.
Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner. We recommend utilizing alternative carriers and updating your automation rules.
For more information, please reach out to ShipStation Support.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 03/05/2026 05:07PM
This incident has been resolved.
MONITORING
2 months ago - at 01/12/2026 01:04AM
CouriersPlease has advised that all current Sendle AU shipments are being held by CouriersPlease until further notice. We will provide a further update once we have received one from CouriersPlease around the next steps.
13/01 - CouriersPlease has advised that all Sendle consignments that are held in the CouriersPlease network will be delivered. No further pickups of Sendle consignments will occur going forward.
MONITORING
2 months ago - at 01/11/2026 11:25PM
Sendle has announced that all shipments have been halted as of January 11th, and any pickups pending on January 12th or later will be cancelled.
Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner. We recommend utilizing alternative carriers and updating your automation rules.
For more information, please reach out to ShipStation Support.
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