Outage in ShipStation
12 Month API Key Generation
Resolved MinorIncident Report
Summary AI Generated
ShipStation experienced an issue preventing users from generating v1 API keys with 12-month expiration dates. The cause was identified and a fix was implemented after 5.3 hours, restoring normal API key generation functionality.
We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months.
The cause has been identified, and we expect a fix to be released later today.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 09:09PM
This incident has been resolved.
MONITORING
about 2 months ago - at 03/09/2026 08:49PM
We are continuing to monitor for any further issues.
MONITORING
about 2 months ago - at 03/09/2026 08:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/09/2026 03:53PM
We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months.
The cause has been identified, and we expect a fix to be released later today.
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