ShipStation experienced an issue preventing users from generating v1 API keys with 12-month expiration dates. The cause was identified and a fix was implemented after 5.3 hours, restoring normal API key generation functionality.
This incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months.
The cause has been identified, and we expect a fix to be released later today.
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