Outage in ShipStation
Store import error: Invalid object name 'OPENJSON'.
Resolved MajorIncident Report
Summary AI Generated
ShipStation experienced a major incident where store imports failed with an "Invalid object name 'OPENJSON'" error, affecting multiple selling channels. The issue prevented stores from importing data properly across various sales platforms. The incident was resolved after 1.7 hours with a fix deployment, though some users needed to manually refresh their stores to restore functionality.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels.
ETA: 30 minutes
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/06/2026 07:14PM
This incident has been resolved.
MONITORING
7 days ago - at 05/06/2026 06:13PM
The fix has been fully released. You may need to manually refresh your store in the top right
MONITORING
7 days ago - at 05/06/2026 05:52PM
The fix has been released for most stores. You may need to manually refresh your store in the top right
MONITORING
7 days ago - at 05/06/2026 05:39PM
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels.
ETA: 30 minutes
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