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Outage in ShipStation

Carrier Issues

Resolved Minor
August 07, 2026 - Started 20 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

ShipStation experienced a approximately 4-hour minor incident affecting Carrier Integrations due to an external Canada Post outage. The disruption impacted ShipStation's carrier integration performance while the Canada Post service was down. The issue was resolved after integrators addressed the impact, with users advised to refresh their browsers to apply the fixes.

ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Components affected
ShipStation Carrier Integrations

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 08/07/2026 07:54PM

Thank you for your patience while our integrators worked to resolve your issues.
Please refresh your browser to reflect the changes made.

Thank you for your patience and understanding.

INVESTIGATING 20 days ago - at 08/07/2026 03:42PM

ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

You can follow the Canada Post status page here: Visit the Canada Post Status Page

Latest ShipStation outages

Duplicate package option - about 1 month ago
Carrier Issues - about 2 months ago
EU De Minimis Removal Disruptions - about 2 months ago

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