Degraded Performance with Customer Dropdown Selection

Hello Valued Customer,

Shipwell's engineering team has implemented a fix associated to the issue with the Customer Selection dropdown and it missing Customer records when creating a shipment. Please note, this only impacted House Customer Accounts. We will continue to monitor the situation to ensure functionality is working as expected.

At Shipwell, we strive to provide high-quality service and a unmatched platform experience. We apologize for the inconvenience this caused and if you have any questions please do not hesitate to post a case in our portal or reach out to your customer success manager for further information.

Sincerely,
Shipwell Customer Support

Hello Valued Customer,

Shipwell's engineering team has identified the root cause associated to the issue with the Customer Selection dropdown and it missing Customer records when creating a shipment. Our engineering team is now working on a implementing a fix for resolution.

We apologize for the inconvenience this is causing, and we will share updates as soon as possible.

Sincerely,
Shipwell Customer Support

Hello Valued Customer,

Shipwell has identified a issue with the Customer Selection dropdown and it missing Customer records when creating a shipment. This is Shipwell's top priority to fix, and our engineering team is actively working on identifying the root cause.

We apologize for the inconvenience this is causing, and we will share updates as soon as possible.

Sincerely,
Shipwell Customer Support