Outage in Shipwire

February 14, 2024 - Some orders not dropping to warehouse

Resolved Minor
February 14, 2024 - Started 12 months ago - Lasted 9 days
Official incident page

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Outage Details

We are currently looking into an issue where some orders are unable to be submitted to their assigned warehouse. We will provide an update to this incident within the next hour or two. We apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at customercare@shipwire.com
Components affected
Shipwire Tilburg, NLD Shipwire Waalwijk, NLD Shipwire Fontana, CA Shipwire Carrollton, TX Shipwire Lancaster, PA Shipwire Reno, NV Shipwire Hermosa, CA Shipwire Millington, TN Shipwire Miami, FL Shipwire Richmond, CAN Shipwire Mississauga, CAN Shipwire Carol Stream, IL Shipwire Grossbeeren, DE Shipwire Shenzhen, CHN Shipwire Harrisburg, PA Shipwire Monroe, NJ Shipwire Mira Loma, CA Shipwire Jonestown, PA Shipwire Laughton-Lewes, GBR Shipwire Daventry, GBR Shipwire Eastern Creek, AUS Shipwire New Lenox, IL Shipwire Rialto, CA Shipwire Redlands, CA Shipwire Merchant Application
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 02/23/2024 02:33PM

This incident has been resolved.

MONITORING 12 months ago - at 02/14/2024 05:24PM

Order flow has been restored and we are seeing orders submit to the warehouses for shipping. We are monitoring order flow in order to ensure they continue to go out unimpeded.

We apologize for any inconvenience this may have caused. For any questions or concerns please contact Shipwire Customer Care at customercare@shipwire.com

INVESTIGATING 12 months ago - at 02/14/2024 04:34PM

We are currently looking into an issue where some orders are unable to be submitted to their assigned warehouse. We will provide an update to this incident within the next hour or two.

We apologize for any inconvenience this may be causing. For any questions or concerns please contact Shipwire Customer Care at customercare@shipwire.com

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