Outage in Shorthand
Issue with our upstream provider
Resolved MinorIncident Report
Issue with our upstream provider
Our upstream provider, Campaign Monitor, is currently experiencing an issue that is affecting our ability to send transaction emails, ie password reset, sharing a story via email. See https://status.campaignmonitor.com/ for more details.
We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/10/2023 08:57AM
The problem with one of our upstream service providers has been resolved, and transactional emails have now been sent.
IDENTIFIED
over 2 years ago - at 07/10/2023 07:45AM
Issue with our upstream provider
Our upstream provider, Campaign Monitor, is currently experiencing an issue that is affecting our ability to send transaction emails, ie password reset, sharing a story via email. See https://status.campaignmonitor.com/ for more details.
We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
Latest Shorthand outages
Connectivity issues - 26 days ago
Media uploads failing - 6 months ago
The Shorthand app is not able to send email at this time - over 1 year ago
Service outage - over 1 year ago
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