Outage in Shuttlerock

ShuttlerockCloud outage

Resolved Major
December 09, 2024 - Started 5 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/09/2024 12:14PM

This incident has been resolved.

MONITORING 5 months ago - at 12/09/2024 08:56AM

We've implemented fixes for the causes of the issues, and ShuttlerockCloud is now fully operational again. We'll continue to monitor things for a period, to ensure there's no further issues - please reach out via our support channels if you encounter any further problems.

IDENTIFIED 5 months ago - at 12/09/2024 08:32AM

We're continuing to work on resolving the issues, however we've now restored partial access to ShuttlerockCloud, with the homepage and others now reachable again. We'll post further updates here as they develop.

IDENTIFIED 5 months ago - at 12/09/2024 07:51AM

We've identified the causes of the issues, and are currently working towards implementing fixes. We'll keep you posted here with updates on our progress as things move forward.

INVESTIGATING 5 months ago - at 12/09/2024 05:54AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/09/2024 04:56AM

We are currently investigating this issue.

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