Outage in Sift

Console indexing outage

Resolved Minor
August 25, 2022 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Sift has identified an issue with our indexing service as of 7:30am Pacific. We are actively working on restoring the service. This only impacts console indexing - Explore and search, but does not impact any data ingestion or APIs. All score and decision pipelines are unaffected. Links to specific users in the Sift console & Review Queues are unaffected.
Components affected
Sift Console
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 08/25/2022 11:25PM

We have resolved the console indexing service issue and now processing the backlog of events since the incident started. We are closely monitoring the service to ensure there are no further incidents.

IDENTIFIED over 2 years ago - at 08/25/2022 11:10PM

We have resolved the console indexing service issue and now processing the backlog of events since the incident started. We are closely monitoring the service to ensure there are no further incidents.

IDENTIFIED over 2 years ago - at 08/25/2022 08:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 08/25/2022 08:33PM

Sift is continuing to work on recovering our indexing service.

IDENTIFIED over 2 years ago - at 08/25/2022 06:30PM

Sift has identified an issue with our indexing service as of 7:30am Pacific. We are actively working on restoring the service. This only impacts console indexing - Explore and search, but does not impact any data ingestion or APIs. All score and decision pipelines are unaffected. Links to specific users in the Sift console & Review Queues are unaffected.

Latest Sift outages

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