Outage in Sigma Computing
Unable to change email message in scheduled exports inside Sigma reports
Resolved MinorIncident Report
Summary AI Generated
For approximately 2 hours on September 21, 2026, Sigma Computing users across all regions were unable to customize email messages in scheduled report exports, with any changes reverting to the default message. The issue was identified and a fix was implemented by the engineering team. Full resolution was confirmed at 18:29 UTC.
We are investigating an issue with scheduled exports in reports where users are unable to change the email message. We are treating this as our highest priority. Our apologies for any inconvenience caused.
Impacted Cloud Regions & Services: All regions
User Experience: Upon changing the scheduled export message, it reverts back to the default message.
Incident Start Time: Approximately 15:43 UTC September 21, 2026
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/21/2026 06:29PM
The issue has now been fixed and users should be able to change the scheduled export email messages successfully now.
MONITORING
16 days ago - at 09/21/2026 06:28PM
We are continuing to monitor for any further issues.
MONITORING
16 days ago - at 09/21/2026 06:25PM
A fix has been implemented and we are monitoring the results now.
IDENTIFIED
16 days ago - at 09/21/2026 05:03PM
The issue has been identified and a fix is being implemented by the Engineering team.
INVESTIGATING
16 days ago - at 09/21/2026 04:34PM
We are investigating an issue with scheduled exports in reports where users are unable to change the email message. We are treating this as our highest priority. Our apologies for any inconvenience caused.
Impacted Cloud Regions & Services: All regions
User Experience: Upon changing the scheduled export message, it reverts back to the default message.
Incident Start Time: Approximately 15:43 UTC September 21, 2026
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